EX Design
Employee Satisfaction Sprint.
Better employee journeys lead to better client outcomes, lower attrition, and a culture that attracts the right people. We diagnose what’s really happening inside your organisation.
Duration
2 Weeks
Format
In-person & Remote
Outcome
EX Improvement Roadmap
Overview
What it is
A structured two-week engagement combining listening sessions, experience mapping, and co-designed interventions that address the root causes of employee friction and disengagement.
Who it’s for
HR leaders, COOs, and department heads dealing with high attrition rates, declining eNPS, culture fragmentation, or preparing for a major organisational transformation.
Process
01
Listening Sessions
Structured discovery across teams, roles, and levels to understand what employees actually experience — not what management assumes.
02
Employee Experience Mapping
Full journey documented from onboarding through day-to-day work — covering every process, tool, and manager interaction that shapes experience.
03
Root Cause Analysis
Distinguish systemic organisational design issues from individual manager or team-level problems — so interventions target the real source.
04
Intervention Design
Co-design solutions with employees and managers — building ownership and commitment into the interventions from the start.
05
Pilot Planning
Define the test-and-learn approach for the top interventions with clear metrics, timelines, and feedback loops built in.
Deliverables
Employee experience journey map
Culture improvement roadmap
Quick wins playbook (30-day actions)
Manager toolkit and facilitation guides
Pilot programme plan with success metrics
Results
40%+
Improvement in eNPS scores
Organisations that run the Employee Satisfaction Sprint consistently report measurable improvements in eNPS, engagement scores, and retention — with effects visible within two quarters.
Book
Start your Employee Satisfaction Sprint.
Tell us what is happening inside your organisation. We will send your sprint brief and connect within 24 hours.
Book this sprint →